Trusted to accommodate teams like yours

Where temporary housing impacts the claim

From FNOL to settlement, your job is to stabilise the household, control cost and keep the file moving. Temporary housing goes off-track when the placement doesn’t match real needs: too far from the loss address or school routes, unclear inclusions (utilities, Wi-Fi, parking), “no pets” where pets exist, or access that won’t work for the family. The result is avoidable contacts, rebookings, complaints risk and rising costs while cycle time stretches.

Even when accommodation is found quickly, friction creeps in through expiry dates that don’t align with repair schedules, invoices that don’t map cleanly to 28-day periods, or house rules discovered after arrival. 

Policyholders feel unsettled, adjusters lose hours to logistics, and progress on the underlying works slows.

How We Place Insurance Stays

1.

You tell us what matters

Start with the loss address or Eircode, dates and expected duration, household size & bed layout (e.g., 2-bed for a couple, 3-bed for a family), and a working budget per 28 days or your insurer rate framework. Add must-haves: pet-friendly, ground-floor/lift access, parking, workspace, school/area preferences.

We confirm priorities: closest to the loss vs best value, apartment vs house, short commute to work/school, and any documentation you need. If you operate with POs or specific references, we align on that up front.

2.

Get options in 24 to 48h

Expect a curated shortlist, not a dump of links, with current photos, clear €/28-day rate bands with inclusions, Wi-Fi and laundry details, parking/access notes, and simple commute/transport cues. Where possible we verify Wi-Fi speed and house rules (pets, building policies) and hold availability while you decide.

If there’s a trade-off, we say it plainly: a shorter commute in a smaller unit, or more space a few stops out; onsite parking with a permit, or driveway parking a little further away.

3.

Move-in is handled

Keys are arranged around the household’s schedule, utilities & Wi-Fi are live on day one, and cleaning is set at a sensible cadence.

We provide an arrival pack (access, local notes, contacts) and remain your single point of contact for extensions, swaps, minor maintenance and weekly status updates to the claims team.

You work with one account manager and receive one invoice every 28 days—extras like parking are itemised, and extensions are pro-rated where possible.

Simple billing, zero surprises

We invoice on a 28‑day rolling cycle. Each invoice clearly lists the unit(s), date range, rate band, and included services (utilities, Wi‑Fi, cleaning cadence). Parking appears as a separate line if applicable.

Irish company & VAT details are on every invoice; payments via bank transfer (SEPA). Standard terms are 14 days, but tell us if your vendor policy differs and we’ll try our best to accommodate.

Need a longer stay? We’ll confirm availability and pro‑rate as required. Need to swap a unit or add another? Your account manager handles it and updates the paperwork.

Support that shows up

Your contacts are shared during onboarding. Typical tickets include access issues, appliance faults, extra keys, and cleaning reschedules. We review and keep you and your teams informed.

Explore Locations

Ready to place your policyholders?

Find temporary accommodation

Tell us where, when and how many units you need. We’ll shortlist options with photos, 28-day rate bands, inclusions, and parking/access notes, then coordinate move-in with utilities live on arrival.